Curriculum vitae – The CV Tribune

Strategic Lead Digital Customer Experience, Global Product Strategy

Christian Velten — Tue, 01 Feb 2022 13:11:00 +0000

Feb 2022 – present / ROCHE PHARMA Leading the Roche Pharma enterprise patient and customer feedback program (Voice-of-the-Customer). • On enterprise level, strategically and operationally enabling Roche in creating an outstanding, enjoyable, consistent and impactful patient and customer experiences. • Provide strategic guidance and expertise on e.g. patient-centric and impactful launch strategies and other enterprise [...]

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Global Head Medical Customer Experience, PD Medical Affairs

Christian Velten — Fri, 01 Nov 2019 13:10:00 +0000

Nov 2019 – Jan 2022 / Roche Pharma Inside the global Medical Affairs organization, led the ambition to provide patients & HCPs with an excellent Roche customer experience, spanning brands. • Enabled outside-in driven innovation, resulting in impactful and scalable solutions and content. • Established innovative CX approaches and best-practices customized to pharma needs. Achievements [...]

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Lead Global Digital Customer Engagement Strategy

Christian Velten — Fri, 01 Jun 2018 10:58:00 +0000

Jun 2018 – Oct 2019 / ACTELION PHARMACEUTICALS (JANSSEN J&J) Led the global digital customer & patient engagement strategy for commercial & medical functions (digital transformation of business). • Established a cross-functional and cross-departmental internal network linking internal digital activities, expertise and passion. • Aligned global/regional/local layers, IT, R&D, compliance/legal, and with overarching Janssen (J&J) [...]

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Global Medical Project Manager, Specialty Care GBU

Christian Velten — Mon, 15 Dec 2014 13:04:00 +0000

Dec 2014 – Dec 2018 / ACTELION PHARMACEUTICALS Responsible for developing an ultra-rare neurodegenerative disease area by collaborating with KOLs and PAGs on innovative clinical projects (IISs), digital clinical support tools, impactful scientific communication/education, and disease awareness campaigns. Achievements Biomarker & Genetic Testing Program identified >200 patients with an ultra-rare disease Achievements Pharma Science August [...]

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Knowledge Analyst & Project Team Leader, Global Medical Affairs

Christian Velten — Mon, 03 Nov 2008 10:58:00 +0000

Nov 2008 – Jun 2014 / NOVARTIS PHARMA Identified strategic and operational needs, translated those into effective solutions and support processes, providing Novartis with superior strategic information and medical evidence for a knowledge-driven competitive advantage. • Coordinated and supervised globally distributed teams (Basel, India, UK) delivering high quality and compliant in-house product intelligence. Achievements eNova, [...]

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Founder & Managing Director

Christian Velten — Mon, 04 Jan 1999 10:58:00 +0000

Jan 1999 – Oct 2008 / SCITARI – DR. CHRISTIAN VELTEN INFORMATIONSDIENSTE Together with my team, I provided life science industries with digital media, editorial content, multi-channel publishing, web-based information platforms, information research, and intelligence. • Developed & implemented a multi-channel online magazine on Life Science business for GIT Publishing Ltd. • Held editor in [...]

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Marketing Assistant

Christian Velten — Mon, 02 Nov 1998 10:58:00 +0000

Nov 1998 – Apr 1999 / LION BIOSCIENCE For supporting the IPO, I developed and implemented a new version of the corporate website. Browse CV Full CV Timeline

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Scientific Associate

Christian Velten — Fri, 19 Dec 1997 10:58:00 +0000

May 1994 – Dec 1997 / LEIBNIZ UNIVERSITY HANNOVER & HANNOVER MEDICAL SCHOOL Basic oncological research on the genetic regulation of cell growth. Scholarship for the DFG Graduate Student Course “Molecular Pathophysiology of the Cell”. Achievements PhD thesis has been accepted Achievements Science December 19, 1997 Browse CV Full CV Timeline

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Master level degree

Christian Velten — Thu, 16 Dec 1993 10:52:00 +0000

Oct 1988 – Dec 1993 / TECHNICAL UNIVERSITY OF DARMSTADT Graduated with master level degree in Biology (Diplom-Biologe); majors: microbiology, biochemistry, mycology, and waste water treatment. Achievements Contributing to the first full analysis of an eukaryotic organism’s genome Achievements Science December 17, 1993 Browse CV Full CV Timeline

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