Agility – The CV Tribune

Customer Driven Content Authoring … increasing significance of and trust in corporate answers to medical inquiries

Christian Velten — Sat, 04 Dec 2021 11:08:00 +0000

In 2021, members of my team of the Roche Pharma Medical CX department together with the Roche Pharma Global Medical Information team were driving an truly exciting initiative on innovating how Roche answers to medical information inquiries. The initiative called ‘Customer Driven Content Authoring‘ (CDCA) was based on a systematic co-design approach with Roche customers, [...]

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Agility – aspiration and reality

Christian Velten — Thu, 18 Jul 2019 16:22:23 +0000

‘Agility’, is without doubt a key enabler for digital transformation. Most organizations request their teams applying agile approaches to business . You might now that the agility idea originates from a revolution in IT software & tools development, where lean, flexible and iterative project management methods replaced the old way of doing projects with a [...]

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Being Dave

Christian Velten — Tue, 04 Jul 2017 16:25:26 +0000

Last week I had the opportunity hearing a superb and inspiring talk by Mark Gallagher, a former Formula 1 manager. If you ever have the opportunity listening to Mark, I strongly recommend to not miss it! Mark is fantastic in showing the importance of integrated teams and their impact on motivation, quality, if not championship [...]

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