Artificial Intelligence (AI) – The CV Tribune

Learning the Implications of AI for Business Strategy

Christian Velten — Sat, 10 Jan 2026 09:48:00 +0000

Proudly received a certificate by MIT Sloan School of Manmagement on "Artificial Intelligence: Implications for Business Strategy".

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Start shifting gears with AI-supported operational efficiency

Christian Velten — Mon, 05 Jan 2026 14:25:41 +0000

Training employees on AI tools might miss the point; why not investing into fully AI-managed operational workflows that free people for impact.

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Strategic impact vs operational efficiency … where to start with AI?

Christian Velten — Mon, 22 Dec 2025 14:03:30 +0000

Where to prioritize corporate AI implementation & investments? First improving operational efficiencies, or prioritizing AI use cases aligned with strategic business priorities?

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Innovation, Agentic AI & Responsible Transformation

Christian Velten — Mon, 06 Oct 2025 08:27:36 +0000

I am already curious to pick up the thoughts of other leaders cross-industries at an Adobe rountable for senior leaders "Get Ready for 2026 & the Future - Innovation, Agentic AI & Responsible Transformation" in November 2025.

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The ignored AI challenge for pharma and healthcare industries

Christian Velten — Mon, 11 Aug 2025 09:09:27 +0000

AI is increasingly competing with pharma and healthcare industries on information and knowlegde about their products. This should not be ignored anymore.

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“The AI mantra for customer service in 2025”, a CX Network fireside chat

Christian Velten — Sat, 18 Nov 2023 18:46:00 +0000

Companies need a shift in mindset from treating customer service as a problem-solving function and a cost center, to viewing it as a shared value creation function. Engaging customers at every step of their journey – from learning and purchase to usage and repurchase – is a top priority and the service suite plays a [...]

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