Teamwork – The CV Tribune

Cross-functional matrix squad formed for the Roche Pharma corporate VoC program

Christian Velten — Wed, 01 Feb 2023 08:31:00 +0000

Over the last few months, since I had accepted the lead for the corporate Voice-of-the-customer (VoC, customer feedback) Program, I built and grew a cross-functional matrix team (squad), jointly delivering on developing and implementing the program at Roche Pharma The high-performing VoC Program squad unites colleagues from … … where a lean core team delivers [...]

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Being Dave

Christian Velten — Tue, 04 Jul 2017 16:25:26 +0000

Last week I had the opportunity hearing a superb and inspiring talk by Mark Gallagher, a former Formula 1 manager. If you ever have the opportunity listening to Mark, I strongly recommend to not miss it! Mark is fantastic in showing the importance of integrated teams and their impact on motivation, quality, if not championship [...]

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The courage to talk

Christian Velten — Sun, 02 Jul 2017 11:45:55 +0000

Recently, an esteemed colleague was thanking me for “courageous openness” with a previous email by me. I have been very happy about this feedback. But I was also asking myself: is it really courageous to address important issues by mail … if there also had been opportunities to speak? Honestly spoken, talking would have been [...]

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