Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)November 4, 2025
Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)November 4, 2025
‘The empowerment of the people: digital health, self-care and the future of healthcare’, panel discussion at @MedFIT 2025October 28, 2025
Customer Driven Content Authoring … increasing significance of and trust in corporate answers to medical inquiries Achievements Pharma December 4, 2021 In 2021, members of my team of the Roche Pharma Medical CX department together with the Roche Pharma Global Medical…
Agility – aspiration and reality Business Opinion July 18, 2019 ‘Agility’, is without doubt a key enabler for digital transformation. Most organizations request their teams applying agile approaches to business…
Being Dave Business July 4, 2017 Last week I had the opportunity hearing a superb and inspiring talk by Mark Gallagher, a former Formula 1 manager.…