Browsing: Healthcare

‘The empowerment of the people: digital health, self-care and the future of healthcare’, panel discussion at @MedFIT 2025

Business Events Pharma October 28, 2025

Dr. Christian Velten speaking at MedFIT 2025 conference, about “The empowerment of the people: digital health, self-care and the future of healthcare”.

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Voice-of-the-customer program successfully deployed

Collective CX Exec Coaching on enterprise level

Cross-functional matrix squad formed for the Roche Pharma corporate VoC program

Assessment of Roche Pharma CX Ecosystem and Gap Analysis

Learning the Implications of AI for Business Strategy

Innovation, Agentic AI & Responsible Transformation

CX Council hosted at Roche

Collective CX Exec Coaching on enterprise level

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Start shifting gears with AI-supported operational efficiency

Strategic impact vs operational efficiency … where to start with AI?

Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)

Browsing: Healthcare

‘The empowerment of the people: digital health, self-care and the future of healthcare’, panel discussion at @MedFIT 2025

Learning the Implications of AI for Business Strategy

Voice-of-the-customer program successfully deployed

Innovation at Roche: Medical CX department implemented

Business integration of Actelion digital customer engagement has reached a key milestone

Digital customer & patient engagement strategy delivered

Driving organizational change

BIONEWS/Inside-Lifescience eZine published

Business start-up SCITARI successfully established

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