Browsing: Intelligence

Market monitoring for Sanofi Pasteur

Achievements Business Digital Intelligence Pharma April 25, 2003

Following a customized market analysis, I provided Sanofi Pasteur with an online platform for continuous market monitoring. Originally Sanofi representatives asked…

Latest

Start shifting gears with AI-supported operational efficiency

Strategic impact vs operational efficiency … where to start with AI?

Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)

Voice-of-the-customer program successfully deployed

Collective CX Exec Coaching on enterprise level

Cross-functional matrix squad formed for the Roche Pharma corporate VoC program

Assessment of Roche Pharma CX Ecosystem and Gap Analysis

Innovation, Agentic AI & Responsible Transformation

Learning the Implications of AI for Business Strategy

CX Council hosted at Roche

Collective CX Exec Coaching on enterprise level

Start shifting gears with AI-supported operational efficiency

Strategic impact vs operational efficiency … where to start with AI?

Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)

‘The empowerment of the people: digital health, self-care and the future of healthcare’, panel discussion at @MedFIT 2025

Browsing: Intelligence

Market monitoring for Sanofi Pasteur

Learning the Implications of AI for Business Strategy

Voice-of-the-customer program successfully deployed

Innovation at Roche: Medical CX department implemented

Business integration of Actelion digital customer engagement has reached a key milestone

Digital customer & patient engagement strategy delivered

Driving organizational change

BIONEWS/Inside-Lifescience eZine published

Business start-up SCITARI successfully established

CV News

CV Facts

Services