Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)November 4, 2025
Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)November 4, 2025
‘The empowerment of the people: digital health, self-care and the future of healthcare’, panel discussion at @MedFIT 2025October 28, 2025
Innovation at Roche: Medical CX department implemented Achievements Business Leadership Pharma March 29, 2020 I joined Roche Pharma in Nov 2019 to build & develop the Medical Customer Experience department in the Global Medical…
Driving organizational change Achievements Business May 19, 2012 In late 2011 an additional organizational transformation within our Novartis division was announced more or less surprisingly. I had the lead…
