Browsing: Patient Experience (PX)
Those who know me a bit longer know me for being a big advocate for seeing patients as customers (of…
In 2020, a highly talented CX Insights lead in the Roche Pharma Medical CX department (which I had the pleasure…
In 2021, members of my team of the Roche Pharma Medical CX department together with the Roche Pharma Global Medical…
In my role as Global Head of the Medical Customer Experience department at Roche Pharma (global) I have been co-initiating…
Between 2019 and 2022, members of the Medical CX department (which I had the honor to lead) drove the evolution…
“Empowering and equipping Europeans with health informationfor active personal health management and adherence to treatment” Gravitate Health (“A digital health…
Do you know the “Society for Participatory Medicine”? They claim that the internet brings patients together with information and with…