Personalized Healthcare – The CV Tribune

Browsing: Personalized Healthcare

‘The empowerment of the people: digital health, self-care and the future of healthcare’, panel discussion at @MedFIT 2025

Business Events Pharma October 28, 2025

Dr. Christian Velten speaking at MedFIT 2025 conference, about “The empowerment of the people: digital health, self-care and the future of healthcare”.

Medical CX driving Customer Services Evolution across Roche Pharma

Achievements Pharma August 7, 2021

Between 2019 and 2022, members of the Medical CX department (which I had the honor to lead) drove the evolution…

Supporting the EU Gravitate Health initiative

Achievements Pharma August 9, 2020

“Empowering and equipping Europeans with health informationfor active personal health management and adherence to treatment” Gravitate Health (“A digital health…

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Start shifting gears with AI-supported operational efficiency

Strategic impact vs operational efficiency … where to start with AI?

Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)

Voice-of-the-customer program successfully deployed

Collective CX Exec Coaching on enterprise level

Cross-functional matrix squad formed for the Roche Pharma corporate VoC program

Assessment of Roche Pharma CX Ecosystem and Gap Analysis

Innovation, Agentic AI & Responsible Transformation

Learning the Implications of AI for Business Strategy

CX Council hosted at Roche

Collective CX Exec Coaching on enterprise level

Start shifting gears with AI-supported operational efficiency

Strategic impact vs operational efficiency … where to start with AI?

Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)

‘The empowerment of the people: digital health, self-care and the future of healthcare’, panel discussion at @MedFIT 2025

Browsing: Personalized Healthcare

‘The empowerment of the people: digital health, self-care and the future of healthcare’, panel discussion at @MedFIT 2025

Medical CX driving Customer Services Evolution across Roche Pharma

Supporting the EU Gravitate Health initiative

Learning the Implications of AI for Business Strategy

Voice-of-the-customer program successfully deployed

Innovation at Roche: Medical CX department implemented

Business integration of Actelion digital customer engagement has reached a key milestone

Digital customer & patient engagement strategy delivered

Driving organizational change

BIONEWS/Inside-Lifescience eZine published

Business start-up SCITARI successfully established

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