Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)November 4, 2025
Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)November 4, 2025
‘The empowerment of the people: digital health, self-care and the future of healthcare’, panel discussion at @MedFIT 2025October 28, 2025
Cross-functional matrix squad formed for the Roche Pharma corporate VoC program Achievements Intelligence Leadership Pharma February 1, 2023 Over the last few months, since I had accepted the lead for the corporate Voice-of-the-customer (VoC, customer feedback) Program, I…
The Art of Aquascaping Life August 7, 2020 During the boring COVID-19 lock-downs I rediscovered one of my childhoods hobbies, fishkeeping. I wanted to fight a bit the…
Innovation at Roche: Medical CX department implemented Achievements Business Leadership Pharma March 29, 2020 I joined Roche Pharma in Nov 2019 to build & develop the Medical Customer Experience department in the Global Medical…