Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)November 4, 2025
Transforming customer interactions and relationships by digitizing the journey (AMCX Fireside Chat)November 4, 2025
‘The empowerment of the people: digital health, self-care and the future of healthcare’, panel discussion at @MedFIT 2025October 28, 2025
Cross-functional matrix squad formed for the Roche Pharma corporate VoC program Achievements Intelligence Leadership Pharma February 1, 2023 Over the last few months, since I had accepted the lead for the corporate Voice-of-the-customer (VoC, customer feedback) Program, I…
Being Dave Business July 4, 2017 Last week I had the opportunity hearing a superb and inspiring talk by Mark Gallagher, a former Formula 1 manager.…
The courage to talk Business Opinion July 2, 2017 Recently, an esteemed colleague was thanking me for “courageous openness” with a previous email by me. I have been very…
