Browsing: Change management

Together with my team, we effectively consolidated the Roche medical portfolio of platforms & tools supporting customer and patient engagement.…

I joined Roche Pharma in Nov 2019 to build & develop the Medical Customer Experience department in the Global Medical…

Digital Pharma is a hot topic those days. There currently is a virtual Tsunami of articles, blog posts, guidance, opinions,…

Yes, pharma is behind most other industries in terms of digital transformation, e.g. of customer engagement and solutions. As a…

We are currently facing a system migration. From Google tools (with Gmail and Google calendar) to Office365 (with Outlook in the cloud). Allow me to publicly share my very personal user perspective on how it goes.

I so far met basically three archetypes of human characters within – esp. larger – companies: Builders, Maintainers and Destroyers. Builders…

In late 2011 an additional organizational transformation within our Novartis division was announced more or less surprisingly. I had the lead…