Medical CX driving Customer Services Evolution across Roche Pharma Achievements Pharma August 7, 2021 Between 2019 and 2022, members of the Medical CX department (which I had the honor to lead) drove the evolution…
Supporting the EU Gravitate Health initiative Achievements Pharma August 9, 2020 “Empowering and equipping Europeans with health informationfor active personal health management and adherence to treatment” Gravitate Health (“A digital health…
Following passions: CX Inspiration Hub has been published Business Digital Life June 3, 2020 What can be better and give you more energy than combining two passions? In my case this happened by working…
Innovation at Roche: Medical CX department implemented Achievements Business Leadership Pharma March 29, 2020 I joined Roche Pharma in Nov 2019 to build & develop the Medical Customer Experience department in the Global Medical…
Global Head Medical Customer Experience, PD Medical Affairs Curriculum vitae November 1, 2019 Nov 2019 – Jan 2022 / Roche Pharma Inside the global Medical Affairs organization, led the ambition to provide patients…
Do not let your customer doing your QC Business Opinion March 7, 2016 Emphasizes the importance of delivering high-quality products over being overly lean.
