Browsing: Medical Affairs

Where to prioritize corporate AI implementation & investments? First improving operational efficiencies, or prioritizing AI use cases aligned with strategic business priorities?

Dr. Christian Velten speaking at MedFIT 2025 conference, about “The empowerment of the people: digital health, self-care and the future of healthcare”.

AI is increasingly competing with pharma and healthcare industries on information and knowlegde about their products. This should not be ignored anymore.

Dr. Christian Velten speaking at 2025 Reuters Pharma Barcelona conference about closing the feedback loop and taking action on customer feedback

Presentation on “Patients’ VoC – measuring Patient Experience & taking action on it” at the 17th Annual Patient Affairs Summit in Berlin Germany

Medical Affairs Professional Society webinar on Patient Experience Management (PXM) and Digital Patient Engagement Strategy.

Panel on Medical Omnichannel Engagement at the Indegene Digital Summit 2022

In 2020, a highly talented CX Insights lead in the Roche Pharma Medical CX department (which I had the pleasure…

Presentation about providing commercial value proof of customer experience approaches.

In 2021, members of my team of the Roche Pharma Medical CX department together with the Roche Pharma Global Medical…