“How Pharma can build more evidence-led omnichannel strategies in the age of AI” (Webinar)September 9, 2026
Innovation at Roche: Medical CX department implemented Achievements Business Leadership Pharma March 29, 2020 I joined Roche Pharma in Nov 2019 to build & develop the Medical Customer Experience department in the Global Medical…
Global Head Medical Customer Experience, PD Medical Affairs Curriculum vitae November 1, 2019 Nov 2019 – Jan 2022 / Roche Pharma Inside the global Medical Affairs organization, led the ambition to provide patients…
Business integration of Actelion digital customer engagement has reached a key milestone Achievements Business Digital Pharma October 30, 2019 I was leading the digital branch of the integration of Actelion into Janssen/J&J after the acquisition in 2018. This also aligned…
Digital customer & patient engagement strategy delivered Achievements Business Digital Pharma February 20, 2019 As the lead of the strategic initiative, I provided Actelion Pharmaceuticals with a digital customer & patient engagement strategy for…
Why digital transformation of pharma is behind other industries … and how to overcome Digital Opinion Pharma January 27, 2019 Yes, pharma is behind most other industries in terms of digital transformation, e.g. of customer engagement and solutions. As a…
Strategic domains of digital customer engagement in pharma Business Digital Pharma November 11, 2018 Limiting digital customer engagement in pharma to commercial and medical communication would be like asserting that the violins are the…
Biomarker & Genetic Testing Program identified >200 patients with an ultra-rare disease Achievements Pharma Science August 7, 2018 I was leading a global biomarker+genetic testing program aiming to identify hidden patients with Niemann-Pick type C, an ultra-rare and severe neuro-metabolic…
Lead Global Digital Customer Engagement Strategy Curriculum vitae June 1, 2018 Jun 2018 – Oct 2019 / ACTELION PHARMACEUTICALS (JANSSEN J&J) Led the global digital customer & patient engagement strategy for…
Medical education program on MF-CTCL disease released Achievements Pharma Science May 8, 2017 I developed and provided a medical education program on MF-CTCL disease, supporting the launch of a new treatment product for the rare…
SAMS clinical digital solution has arrived Achievements Digital Pharma Science June 12, 2016 SAMS (“Saccade Analysis Made Simple”) is an educational app for clinicians on the identification of specific impairments of eye movements…
