Modernizing Medical Affairs – The new skills, roles and capabilities needed Events Pharma October 17, 2021 Panel on Modernizing Medical Affairs at the virtual Reuters Pharma 2021 conference
Providing Roche with a Digital Content Best Practices Framework Achievements Digital Pharma March 27, 2021 The Medical Customer Experience department I had the pleasure to head at Roche Pharma (global), embraced the full value chain…
The Roche global portfolio of medical customer platforms has been optimized Achievements Business Digital Pharma August 11, 2020 Together with my team, we effectively consolidated the Roche medical portfolio of platforms & tools supporting customer and patient engagement.…
Running a ‘COVID-19 Situation Room’ at Roche Pharma Achievements Leadership Pharma July 18, 2020 One of the first things which happened after I had started heading the Medical Customer Experience department at Roche Pharma…
Innovation at Roche: Medical CX department implemented Achievements Business Leadership Pharma March 29, 2020 I joined Roche Pharma in Nov 2019 to build & develop the Medical Customer Experience department in the Global Medical…
Business integration of Actelion digital customer engagement has reached a key milestone Achievements Business Digital Pharma October 30, 2019 I was leading the digital branch of the integration of Actelion into Janssen/J&J after the acquisition in 2018. This also aligned…
The first 5 actions for making your pharma business more digital Business Digital Pharma June 30, 2019 Digital Pharma is a hot topic those days. There currently is a virtual Tsunami of articles, blog posts, guidance, opinions,…
Digital customer & patient engagement strategy delivered Achievements Business Digital Pharma February 20, 2019 As the lead of the strategic initiative, I provided Actelion Pharmaceuticals with a digital customer & patient engagement strategy for…
Why digital transformation of pharma is behind other industries … and how to overcome Digital Opinion Pharma January 27, 2019 Yes, pharma is behind most other industries in terms of digital transformation, e.g. of customer engagement and solutions. As a…
Strategic domains of digital customer engagement in pharma Business Digital Pharma November 11, 2018 Limiting digital customer engagement in pharma to commercial and medical communication would be like asserting that the violins are the…
