Browsing: Digital strategy

Webinar on Rethinking Omnichannel in Medical Affairs: What works, what doesn’t, and what actually drives impact?

Keynote speech on “The Power of the Why in CX” by Christian Velten at the 2026 Pharma CX Summit

Webinar “How Pharma can build more evidence-led omnichannel strategies in the age of AI”

Proudly received a certificate by MIT Sloan School of Manmagement on “Artificial Intelligence: Implications for Business Strategy”.

Training employees on AI tools might miss the point; why not investing into fully AI-managed operational workflows that free people for impact.

Where to prioritize corporate AI implementation & investments? First improving operational efficiencies, or prioritizing AI use cases aligned with strategic business priorities?

Fireside chat at Dec 2025 AMCX monthly meeting on transforming customer interactions and relationships by digitizing the journey.

Dr. Christian Velten speaking at MedFIT 2025 conference, about “The empowerment of the people: digital health, self-care and the future of healthcare”.

AI is increasingly competing with pharma and healthcare industries on information and knowlegde about their products. This should not be ignored anymore.

Medical Affairs Professional Society webinar on Patient Experience Management (PXM) and Digital Patient Engagement Strategy.