“How Pharma can build more evidence-led omnichannel strategies in the age of AI” (Webinar)September 9, 2026
“How Pharma can build more evidence-led omnichannel strategies in the age of AI” (Webinar)September 9, 2026
Medical CX driving Customer Services Evolution across Roche Pharma Achievements Pharma August 7, 2021 Between 2019 and 2022, members of the Medical CX department (which I had the honor to lead) drove the evolution…