Browsing: Pharmaceutical industry
Between 2019 and 2022, members of the Medical CX department (which I had the honor to lead) drove the evolution…
The Medical Customer Experience department I had the pleasure to head at Roche Pharma (global), embraced the full value chain…
I am proudly sharing that “CareRing“, the Roche internal community for employees who are patients or caregivers, has won the…
Together with my team, we effectively consolidated the Roche medical portfolio of platforms & tools supporting customer and patient engagement.…
“Empowering and equipping Europeans with health informationfor active personal health management and adherence to treatment” Gravitate Health (“A digital health…
One of the first things which happened after I had started heading the Medical Customer Experience department at Roche Pharma…
I joined Roche Pharma in Nov 2019 to build & develop the Medical Customer Experience department in the Global Medical…
Digital Pharma is a hot topic those days. There currently is a virtual Tsunami of articles, blog posts, guidance, opinions,…
💡 Legal and compliance issues often arise late in project development.
💼 Teams in pharma or medtech face delays due to last-minute legal and compliance rejections.
⏰ Timelines and milestones are at risk, causing frustration and pressure on project teams.
🚫 Initial rejection leads to disappointment and anger towards legal and compliance.
🔄 An alternative approach involves early involvement of legal and compliance.
🤝 Engaging them from the start ensures proactive guidance and a collaborative environment.
🌟 Shifting from asking “is this compliant?” to “how can we make this compliant?” empowers legal and compliance as facilitators rather than blockers.
😊 This approach improves cooperation, potentially leading to happier legal and compliance teams and smoother project execution.
As the lead of the strategic initiative, I provided Actelion Pharmaceuticals with a digital customer & patient engagement strategy for…
