“How Pharma can build more evidence-led omnichannel strategies in the age of AI” (Webinar)September 9, 2026
Webinar: Rethinking omnichannel in Medical Affairs Digital Events Pharma October 23, 2026 Webinar on Rethinking Omnichannel in Medical Affairs: What works, what doesn’t, and what actually drives impact?
Using AI to identify hidden rare disease patients – a sketch Digital Pharma Science April 9, 2026 Sketch of an approach to use AI for identifying hidden (ultra-)rare disease patients in national healthcare records.
My first self-made AI agent Achievements Digital News February 27, 2026 Building My First AI Agent: 6 Hard-Won Lessons From a Non-Techie’s Journey
Start shifting gears with AI-supported operational efficiency Business Digital Opinion January 5, 2026 Training employees on AI tools might miss the point; why not investing into fully AI-managed operational workflows that free people for impact.
‘The empowerment of the people: digital health, self-care and the future of healthcare’, panel discussion at @MedFIT 2025 Business Events Pharma October 28, 2025 Dr. Christian Velten speaking at MedFIT 2025 conference, about “The empowerment of the people: digital health, self-care and the future of healthcare”.
MAPS panel on the Power of Digital in Medical Affairs Digital Events Pharma December 16, 2021 Presentation about providing commercial value proof of customer experience approaches.
Medical CX driving Customer Services Evolution across Roche Pharma Achievements Pharma August 7, 2021 Between 2019 and 2022, members of the Medical CX department (which I had the honor to lead) drove the evolution…
Providing Roche with a Digital Content Best Practices Framework Achievements Digital Pharma March 27, 2021 The Medical Customer Experience department I had the pleasure to head at Roche Pharma (global), embraced the full value chain…
The Roche global portfolio of medical customer platforms has been optimized Achievements Business Digital Pharma August 11, 2020 Together with my team, we effectively consolidated the Roche medical portfolio of platforms & tools supporting customer and patient engagement.…
Following passions: CX Inspiration Hub has been published Business Digital June 3, 2020 What can be better and give you more energy than combining two passions? In my case, this happened while working…
